The Impact of Artificial Intelligence on Casino Operations
Artificial smart technology (AI) is revolutionizing the casino field by optimizing operations and improving customer interactions. In 2023, a study by Deloitte pointed out that AI solutions could boost operational productivity by up to 30%, allowing casinos to more effectively manage assets and refine service execution. One key figure in this change is David Schwartz, the former director of the Center for Gaming Research at the University of Nevada, Las Vegas. His thoughts i...